Achieve more with Pro
Unlock the Full Potential of WPiko Chatbot
PERSONAL
1 Domain License
PERSONAL +
5 Domain Licenses
BUSINESS
15 Domain Licenses
BUSINESS +
30 Domain Licenses
PERSONAL
1 Domain License
PERSONAL +
5 Domain Licenses
BUSINESS
15 Domain Licenses
BUSINESS +
30 Domain Licenses
Free vs Premium
AI-Powered Solutions for Every Business
Choose the plan that fits your business needs. Whether you’re just starting or looking for advanced features, we have you covered.
Compare
Free
Pro
| OpenAI (ChatGPT) integration | ||
| Responses API | ||
| AI model selection | ||
| Premium support |
| Features | ||
|---|---|---|
| Floating chatbot | ||
| Shortcode chatbot | ||
| Pre-made questions | ||
| Transcript download – User | ||
| Sound notifications | ||
| Conversation history | ||
| Download conversations – Admin | ||
| Auto delete conversations | ||
| Email capture | ||
| Contact user | ||
| Contact form integration | ||
| Mobile App (PWA) | ||
| Product cards | ||
| Advanced analytics |
| Customization | ||
|---|---|---|
| Basic customization | ||
| Advanced customization | ||
| Custom branding |
| Artificial Intelligence | ||
|---|---|---|
| Upload files | ||
| Scan website content | ||
| Q&A builder | ||
| WooCommerce integration – Products (Up to 1,000 products) – Orders (Recent 100 – 300 orders) Note: If your online store has over 1,000 products, please contact us. |
Frequently Asked Questions
Have Questions? Let Our Chatbot Help!
We understand FAQs are helpful, but we believe it’s more engaging to try our chatbot demo. Ask any question and experience firsthand how WPiko’s AI-powered assistant responds to your queries in real-time!
WPiko AI Chatbot is a WordPress plugin that integrates OpenAI’s AI models to create an intelligent chatbot for your website. It allows visitors to get instant answers to their questions, enhancing user experience and engagement while reducing your support workload.
Yes! We offer a free version packed with many features. For advanced capabilities like website content scanning, Q&A Builder, WooCommerce product and order integration, and more, you can upgrade to our pro version. Check the comparison table above to see the full list of features.
No, you don’t need a monthly subscription to OpenAI. You only need a free OpenAI account and an API key. OpenAI uses a pay-as-you-go model where you’re charged based on actual usage. New OpenAI accounts receive some free credits to get started. The cost is typically very affordable for most websites, with charges based on the number and length of conversations. WPiko AI Chatbot is designed to be efficient with API usage to help keep your costs low.
You can choose from several OpenAI models, each optimized for different needs such as performance, cost, and reasoning capability. The currently available models include:
GPT-5.4, GPT-5.3, GPT-5.2, GPT-5.1, GPT-5 and GPT-4.1.
Yes, WPiko AI Chatbot is fully responsive and works seamlessly on mobile devices.
WPiko AI Chatbot makes it simple to train your chatbot with your own content. In the free version, you can upload files and documents to teach your chatbot specific information. With premium, you get more training options: website scanning to use your existing pages, a Q&A tool to create custom answers, and WooCommerce product information integration for online stores.
The accuracy of Support AI’s responses depends on the quality and relevance of the training data you provide. The more detailed and high-quality information you supply, the more accurate and helpful the chatbot will be for your visitors. With proper training, Support AI can deliver precise answers to customer queries within seconds. However, as with any AI model, it may occasionally generate incomplete or incorrect responses—especially when faced with vague or unfamiliar questions. Regular monitoring and updates to the training data can significantly improve its accuracy over time.
Yes, the plugin includes a Conversations section in the admin area where you can view all past interactions between visitors and the chatbot. This helps you understand what users are asking about and how you can improve your content.
The Mobile App (PWA) is a phone-friendly web app that lets Administrators and WPiko Agents monitor conversations and reply to visitors without opening WordPress.
No, the plugin is designed with a user-friendly interface. Basic setup and customization can be done through the WordPress admin panel without coding knowledge. Advanced customization via CSS is available but optional.
Yes, WPiko Chatbot implements several security measures:
- Secure file handling
- Encrypted API key storage
- Secure data transmission
- GDPR compliance
- Regular security updates
- Protected admin interface
We offer a 30-day, no-questions-asked refund policy from the date of purchase. If you are not satisfied with the product for any reason, you may request a refund within 30 days of your purchase.
Note: Third-party payment fees are typically non-refundable and may be deducted.