Support

Supporting Your WPiko Journey

How Can We Help?

PREMIUM-USERS
Technical Support

If you’re already a WPiko Premium user, visit our support page.

Visit Support Page
FREE-USERS
Plugin Support Forum

Free users can create a thread on our WordPress plugin page.

Visit Support Forum
QUESTIONS & INQUIRIES
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If you have a question or inquiry, use the button below.

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Frequently Asked Questions

Have Questions? Let Our Chatbot Help!

We understand FAQs are helpful, but we believe it’s more engaging to try our chatbot demo. Ask any question and experience firsthand how WPiko’s AI-powered assistant responds to your queries in real-time!

After completing your purchase, a download link for the Pro Add-on plugin and your license key will be sent to you via email. You can also access them anytime by logging into your account and visiting the My Account page. Under the Downloads and License Keys sections, you’ll find everything you need.

No, you won’t pay the full amount. You’ll only be charged the difference between your current plan and the new one, based on the time remaining on your existing license.
You can easily upgrade your plan from the My Account page, under the License Keys section.

Your plugin will continue to function, but you’ll lose access to premium features and support.

We offer a 30-day, no-questions-asked refund policy from the date of purchase. If you are not satisfied with the product for any reason, you may request a refund within 30 days of your purchase.

Note: Third-party payment fees are typically non-refundable and may be deducted.

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