Overview
WPiko Chatbot uses OpenAI’s API to power its intelligent chatbot features. You’ll need to configure your OpenAI API key to enable the chatbot functionality.
Getting an OpenAI API Key
Visit OpenAI’s platform
Sign in or create an OpenAI account
Navigate to the API section
Click “Create new secret key”
Copy your API key immediately (you won’t be able to see it again)
Configuring the API Key in WPiko Chatbot
Steps:
Log in to your WordPress dashboard
Navigate to WPiko Chatbot settings
Go to the “API Key” section
Enter your OpenAI API key in the designated field
Click “Save API Key”
The plugin will automatically validate your API key upon saving. If successful, you’ll see a confirmation message.
Security Features
The API key is encrypted before being stored in the database
Only the last 5 digits of the API key are visible after saving
The key can be deleted and replaced at any time
Managing Your API Key
Viewing Your API Key Status
A masked version of your API key will be displayed for verification
The status of your API key will be shown (valid/invalid)
Deleting Your API Key
Navigate to the API Key section
Click the “Delete API Key” button
Confirm the deletion
Updating Your API Key
Delete the existing API key
Enter the new API key
Save the changes
Troubleshooting
Invalid API Key
If you receive an “Invalid API key” error:
Verify you’ve copied the entire API key correctly
Ensure your OpenAI account is active and has available credits
Check if the API key has been revoked in your OpenAI dashboard
Connection Issues
If the plugin can’t connect to OpenAI:
Check your internet connection
Verify your server’s firewall settings
Ensure your server can make outbound HTTPS requests
Best Practices
Never share your API key
Regularly monitor your OpenAI usage
Keep your API key secure and rotate it periodically
Store a backup of your API key in a secure location
