Overview
WPiko Chatbot Pro requires license activation to unlock premium features. This guide explains how to activate, manage, and troubleshoot your license.
License Types
Regular License
Valid for a specified period
Requires renewal upon expiration
Includes all updates during the license period
Lifetime License
One-time purchase
Never expires
Includes all future updates
Activating Your License
Prerequisites
Admin access to your WordPress dashboard
WPiko Chatbot Pro plugin installed and activated
A valid license key from wpiko.com
Activation Steps
Navigate to WPiko Chatbot > License Activation in your WordPress dashboard
Enter your license key in the provided field
Click “Activate License”
Upon successful activation, you’ll receive a confirmation message
License Status
Checking License Status
Active: License is valid and all features are enabled
Expired: License has expired and needs renewal
Inactive: License is not activated or has been deactivated
Manual Status Check
Go to the License Activation section
Click “Check License Status”
The current status will be displayed
License Management
Viewing License Details
Expiration date (for regular licenses)
License type (regular/lifetime)
Domain registration status
Deactivating Your License
Navigate to the License Activation section
Click “Deactivate License”
Confirm the deactivation
The license can be reactivated on another domain
License Expiration
Expiration Notices
You’ll receive notifications before your license expires
An admin notice will appear in your WordPress dashboard
Email notifications will be sent to the admin email
After Expiration
Premium features will be disabled
Chatbot will continue to work with limited functionality
License can be renewed to restore full functionality
Renewal Process
A valid license key from wpiko.com
Log in to your account
Navigate to your purchases
Select the license to renew
Complete the renewal process
Your existing installation will automatically recognize the renewal
Troubleshooting
Common Issues
Invalid License Key
Verify the license key is entered correctly
Ensure the key hasn’t been used on another domain
Check if the license has expired
Activation Failed
Confirm your website can connect to WPiko’s servers
Verify your domain is correct
Check if you’ve reached the domain limit for your license
Support Resources
Support Page
Email support: support@wpiko.com
Best Practices
Keep your license key in a secure location
Document the renewal date for regular licenses
Maintain an active license for continuous updates and support
Save your license documentation for future reference
