Terms and Conditions

Last Updated: November 24, 2024

Welcome to wpiko.com. These Terms and Conditions govern your use of our website, including the purchase and use of any plugins and services provided by wpiko.com (“we,” “us,” or “our”). By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue using our website and services.

1. General Overview

wpiko.com is a website dedicated to providing WordPress plugins that enhance website functionality. These Terms apply to all users, customers, and visitors of our website.

2. Eligibility

To use our services or purchase products, you must be at least 18 years old and legally capable of entering into binding contracts. By using our site, you represent that you meet this eligibility requirement.

3. Account Creation

You must create an account to purchase products, manage licenses, or receive support. You are responsible for:

  • Maintaining the confidentiality of your account information and password
  • All activities that occur under your account
  • Keeping your license key information secure
  • Updating your contact information to ensure receipt of important license notifications

We reserve the right to terminate accounts that violate these Terms and Conditions or are used for unlawful purposes.

4. Purchases and Payments

a. Product Purchase

Our plugins can be purchased directly from our website. Pricing details for each product and license type will be displayed on the Pricing Page. By purchasing, you agree to:

  • Pay the full amount at the time of checkout
  • Comply with the license terms and restrictions
  • Use the license key only as permitted
b. Payment Methods

We accept payments via WooCommerce’s supported payment gateways. All transactions are secure, and your payment information is protected via SSL encryption.

c. Refund Policy

We offer a 30-day refund policy from the date of purchase if the product does not function as advertised, subject to verification. To request a refund, contact support@wpiko.com with your order details.

5. License Terms and Usage

a. License Keys

Upon purchasing a plugin, you receive:

  • A unique license key for activation
  • The right to use the plugin on the number of domains specified in your purchase
  • Access to updates and support for the duration of your license

License keys may be:

  • Time-limited (requiring renewal) or lifetime based on your purchase
  • Limited to a specific number of active domains
  • Monitored for compliance with these terms
b. License Restrictions

You are prohibited from:

  • Sharing, reselling, or transferring your license key
  • Using a single license key on more domains than allowed
  • Attempting to bypass license verification systems
  • Reverse engineering the license verification mechanism
  • Using expired licenses
  • Sharing your license key in public repositories or forums
c. License Compliance

We reserve the right to:

  • Monitor license usage for compliance
  • Revoke licenses that violate these terms
  • Block access to updates and support for non-compliant licenses
  • Require renewal or upgrade for continued use

6. License Renewals and Upgrades

a. Renewals
  • Time-limited licenses must be renewed to maintain access to updates and support
  • Renewal notices will be sent via email before expiration
  • Expired licenses may continue to function but lose access to updates and support
  • Renewal pricing may vary from original purchase price
b. Upgrades
  • You may upgrade your license to increase domain limits or switch to lifetime
  • Upgrade pricing will be calculated based on your current license status
  • Upgrades may be prorated based on remaining time on current license
  • All upgrades must be processed through our official website

7. Updates and Support

a. Updates

We provide updates to ensure plugin compatibility with the latest versions of WordPress. Updates are available:

  • Through your WordPress dashboard
b. Support

Technical support is available through our Support Page for:

  • Installation and activation issues
  • Plugin functionality questions
  • License management assistance
  • Bug reports and compatibility issues

Support response times may vary, but we strive to assist you within 24 business hours.

8. User Responsibilities

By using the WPiko Chatbot Plugin or any services provided by wpiko.com, you agree:

  • To comply with all applicable laws and regulations.
  • Not to misuse our services by interfering with the website’s security, functionality, or content.

You also acknowledge that we are not responsible for any third-party plugins or themes that might cause compatibility issues with the WPiko Chatbot Plugin.

9. Intellectual Property

All intellectual property rights in the WPiko Chatbot Plugin, as well as the content and design of wpiko.com, are owned by wpiko.com unless otherwise indicated. You may not use, copy, or distribute any content from the website without our express written permission.

wpiko.com may include links to third-party websites or services, such as OpenAI for chatbot integration. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of these sites is at your own risk, and we encourage you to review their terms and policies before engaging.

11. Limitation of Liability

To the fullest extent permitted by law, wpiko.com will not be liable for any indirect, incidental, consequential, or punitive damages, including, but not limited to, loss of profits, data, or business opportunities, arising out of your use or inability to use the WPiko Chatbot Plugin or other services.

Our total liability, whether in contract, tort, or otherwise, will not exceed the amount paid by you for the product that gave rise to the claim.

12. Disclaimer of Warranties

We provide our products and services on an “as-is” and “as available” basis without any warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website after any modifications will constitute your acceptance of the updated Terms and Conditions.

14. Termination

We may terminate or suspend your account and access to our services at any time, without notice, for conduct that violates these Terms, or if we believe it is harmful to other users or our business.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising out of or relating to these terms will be resolved in the courts of [Your Jurisdiction].

16. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [support@wpiko.com]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

By using wpiko.com and purchasing our products, you agree to abide by these Terms and Conditions.

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