Chatbot

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Getting Started (3)

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Ai Configuration (6)

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Woocommerce Integration (5)

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Chatbot Implementation (3)

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Customization (2)

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Conversation Management (2)

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Chatbot Menu Settings (4)

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Security And Privacy (4)

Product Card Configuration

Reading Time: 2 minutes

Overview

Product cards enhance the chatbot’s product presentation by displaying structured, visually appealing product information in chat responses. When enabled, products appear as cards containing essential details like images, titles, descriptions, and prices.

Features

  • Visual product presentation in chat

  • Customizable card elements

  • Enhanced shopping experience

  • Professional product display

  • Seamless WooCommerce integration

Configuration Options

Enable/Disable Product Cards

Toggle product cards functionality:

  • When enabled: Products appear as structured cards in chat responses

  • When disabled: Products are presented in text-only format

    • Customizable Elements

    • Product Title

      • – Toggle visibility of product names
      – Helps customers quickly identify products
      – Default: Enabled

      • Product Description

        • – Toggle visibility of product descriptions
        – Provides detailed product information
        – Default: Enabled

        • Product Price

          • – Toggle visibility of product pricing
          – Shows current price including any active sales
          – Default: Enabled

          Benefits

          • Enhanced User Experience

            • – Visual product representation
            – Structured information layout
            – Easy product identification
            – Quick price reference

            • Professional Presentation

              • – Consistent product display
              – Clean, organized format
              – Brand-aligned appearance
              – Mobile-friendly design

              • Improved Customer Engagement

                • – Visual product discovery
                – Clear product information
                – Easy comparison
                – Streamlined shopping experience

                Setup Instructions

                • Access Configuration

                  • – Navigate to WooCommerce Integration settings
                  – Locate the “Product Card” section

                  • Enable Product Cards

                    • – Toggle the “Enable Product Cards” switch
                    – Save changes to activate

                    • Customize Display Options

                      • – Configure title visibility
                      – Set description preferences
                      – Adjust price display
                      – Save customizations

                      Best Practices

                      • Content Display

                        • – Keep product titles clear and concise
                        – Ensure descriptions are informative but brief
                        – Maintain accurate pricing information

                        • Visual Balance

                          • – Enable all elements for complete information
                          – Consider mobile viewing experience
                          – Maintain consistent presentation

                          • Performance

                            • – Optimize product images
                            – Keep descriptions concise
                            – Regular content updates

                            Requirements

                            • Active WooCommerce installation

                            • Premium license

                            • Product data synced with AI Assistant

                            • Updated product information

                            Troubleshooting

                            • Cards Not Displaying

                              • – Verify product cards are enabled
                              – Check WooCommerce integration status
                              – Confirm product sync is complete

                              • Missing Elements

                                • – Review element toggle settings
                                – Check product data completeness
                                – Verify WooCommerce product setup

                                • Display Issues

                                  • – Clear cache if needed
                                  – Check theme compatibility
                                  – Review chat window settings

                                  Premium Features

                                  Product cards are a premium feature that includes:

                                • Visual product displays

                                • Customizable card elements

                                • Enhanced shopping experience

                                • Professional presentation

                                • Mobile-optimized design

                                To access these features:

                              • Upgrade to Premium

                              • Activate your license

                              • Configure product card settings

                              • Start enhancing your chat experience