Chatbot

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Getting Started (3)

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Ai Configuration (5)

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Woocommerce Integration (5)

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Chatbot Implementation (3)

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Customization (2)

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Conversation Management (2)

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Chatbot Menu Settings (4)

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Performance And Optimization (1)

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Security And Privacy (4)

Setting Up AI Models

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Available Models

WPiko Chatbot supports various OpenAI models, each with different capabilities and pricing:

Models

  • GPT-5

    • – Complete reasoning and capability
    – Best for complex, multi-turn and high-precision tasks
    – Largest model in the GPT-5 family
    – Deep reasoning

    • GPT-5 Mini

      • – Balanced performance and efficiency
      – Ideal for general-purpose usage with reduced cost
      – Moderate reasoning

      • GPT-5 Nano

        • – Ultra-fast, cost-effective
        – Excellent for real-time or high-volume, straightforward queries
        – Basic reasoning

        • GPT-4.1

          • – Full GPT-4.1 capability
          – Best for complex tasks
          – Highest quality responses
          – Most resource-intensive

          • GPT-4.1 Mini

            • – Balanced performance
            – Good for most use cases
            – Efficient resource usage
            – Recommended for general chatbot operations

            • GPT-4.1 Nano

              • – Efficient and cost-effective
              – Fast response times
              – Suitable for basic interactions
              – Best for high-volume, straightforward queries

              Model Selection

              Choosing the Right Model

            • Navigate to AI Configuration

            • Find the “Model” dropdown menu

            • Select from available models based on your needs:

              • – Consider complexity of tasks
              – Balance cost vs. performance
              – Account for response time requirements

              Performance Considerations

              Cost Efficiency

            • Consider your usage volume

            • Monitor token consumption

            • Balance quality vs. cost

            • Start with lower-tier models and upgrade as needed

            Best Practices

            Model Selection Tips

          • Test different models with your specific content

          • Monitor performance and costs

          • Adjust based on user feedback

          Optimization Strategies

        • Use the simplest model that meets your needs

        • Regular performance reviews

        • Monitor usage patterns

        • Adjust model selection based on:

          • – Response quality
          – Speed requirements
          – Budget constraints
          – User satisfaction

          Troubleshooting

          Common Issues

        • Slow Responses

          • – Consider switching to a faster model
          – Consider switching to a non reasoning model
          – Check server resources

          • Quality Issues

            • – Upgrade to a more capable model
            – Review system instructions
            – Test with different prompts